Sorry I am offline
  • Home
  • About Us
  • Contact Us
  • Online Resumes
  • Craigslist Ads
  • Policies
  • Client Testimonials

    • You need to upgrade your Flash Player to version 10 or newer.

    Policies

    Share on TumblrSubmit to StumbleUponSave on DeliciousDigg ThisSubmit to redditShare on MyspaceShare via email

    Virtual Assistant Services

    If you are a new client, or one of our regulars we must have a signed contract before we can begin any work!

     We accept paypal, RME and money orders. At this time we will only accept personal and business checks for clients who use a retainer. We do charge a $35 fee per check that is returned to us by our
    bank.

    We send out invoices on the 15th and the 30th of the month. Payment is expected within 7 days of receiving your invoice otherwise

    we will charge 5% interest on payments received after the 7th day. We send out retainer invoices on the 30th of the month for next month services. Payment is expected by the 7th of the month otherwise we will charge 5% interest on payments received after the 7th.Unused retainer fees are non refundable, and do not carry over.When we perform services for large projects, payment must be received in full prior to the release of the full project.

    We will send you some of the project for your approval before you send us payment.

    We Service Businesses worldwide but if you are outside of the US please email us for more information, as our billing practices are different for clients outside of the us.


    Please note: * Additional cost maybe added for reimbursement of our "out of pocket expenses" for items that are needed in express for client projects.

    We will not make any purchase without your authorization. All copies of receipts will be included with your invoice.
     Full Payment is required for large projects as well as website design. We will be happy to discuss this with you further.


    Please note: We will be glad to do a pay per project service for you, but we would like to let you know that pay per projects such as a press releases are meant for the person who bought the service and not meant to used by multiple people!

    If you ask us to write a release just for you. But you have a down line we do not allow everyone in the down line to use the same press release, as a means of not paying to have your own done, unless a prior agreement is made with us first.  
    It is only fair! 
    If we see this happen, we will have no choice but to take further action!

    Press releases are just used as an example.

    Website Design

    The client must provide all text and images to be included on the websites. The client is also responsible for any images, text or information you provide. The client must make sure that the information
    you provide is not copyrighted. New Wave Design will not be held responsible for any copyrighted information you provide!! 100% of the total price must be paid for upfront before we begin any work, if your
    project is under $1000. If your project is over $1,000 we can make an arrangement where you can pay 50% down. The 50% upfront is your down payment, once we begin any work the down payment is non-refundable!! The remainder is due before we upload the site to the server. If the remainder is not received the website will not be released or uploaded until we are paid in full.

    If you purchase a website using any of our specials, you must agree to all of our terms. There are certain rules that must be followed. Each program will specify the rules and conditions of our offer. You must use our servers to host your site at all times unless otherwise specified. If you want your site hosted else where then you agree to pay a penalty we specify in the contract.

    You must sign a contract before we do any work.

    By hiring us you agree to all of ours terms and we may change them as we see fit. You also agree that we don’t give out refunds and we may use any work we do for you in our portfolio!